F.A.Q.

Frequently Asked Questions

We are based in Gulf & have ourshipping extended to India, Saudia,Dubai, Singapore, Canada & USA.We are currently unavailable forshipping to few places due to covid-19restrictions.

We are an online business and we do not have a physical store or walk-ins. But we hold mini Pop-ups / Exhibitions in Hyderabad to showcase our products once in a month depending on the stock availability.

We Follow standard Gulf sizing which works according to the length.
Kindly click on the size chart icon on the product page to check your size.

Please select and book your item.
After placing an order & making the payment, you will have to mail us the payment confirmation slip/reference number via DM On Instagram or email info@rabayaat.com
Once we have received the payment we will process your order.

We do not entertain a return/Exchange policy.
If under some circumstances we have accepted your return/exchange request, please note that
* Any issue should be brought to our notice within the 24hrs of product delivery.
* We do not have a pickup facility you will have to deliver the parcel on your own Expense. The shipping charges will be beared by you.
* You will have to DISPATCH the product within 3 days of request acceptance.
* The parcel should reach us within 8-10 days of request acceptance and if it happens to cross this time frame, please know that your request will be nullified.

Kindly seek guidance from Our executive for any size related doubts.
We hope to serve & help you better but within our limitations.

 

We always double check and pack the item before shipping.
If in any case you have received such item please note that an UNBOXING video is required from start to the end showing the defect in ONE SINGLE VIDEO.
Multiple videos in breaks will not be accepted.
Once the item is booked under you name, you will receive an automated text message from the courier company giving you the details to track.
In case you haven’t received any text message please DM us on Instagram to provide you with them.
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